FAQ
FAQ
Get the facts on collecting, converting, and sending globally
Get the facts on collecting, converting, and sending globally
Get the facts on collecting, converting, and sending globally
From who we can onboard to how quickly your funds arrive, here’s everything you need to know about using HarpFi, with competitive rates, safeguarded funds, and complete transparency.
From who we can onboard to how quickly your funds arrive, here’s everything you need to know about using HarpFi, with competitive rates, safeguarded funds, and complete transparency.
Getting Started
Who can open a HarpFi account?
What currencies can I open accounts in?
Do you support businesses that don’t require a licence?
Using Your Account
How quickly can I receive funds?
Can I hold multiple currencies at once?
Conversions & Rates
How do you calculate FX rates?
Can I choose when to convert?
Security & Compliance
Is my money safe?
Do you work with all industries?
Fees & Transparency
Are there any hidden fees?
How can I check your rates?
Got a question we haven’t covered?
Got a question we haven’t covered?
Got a question we haven’t covered?
Our team is here to help and to show you exactly how HarpFi can save you time, money, and frustration on global payments.
Our team is here to help and to show you exactly how HarpFi can save you time, money, and frustration on global payments.
© 2026 crossbeam financial services
Have a complaint?
Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).
Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.
Harpfi is a financial technology company, not a bank. GBP banking and account services offered on the Harpfi platform are provided by Tranzypay Limited ( an FCA licensed institution with Firm No. 578588); AED and USD banking and account services are provided by Lorum Finance (DIFC) Ltd (authorised by the DFSA with FRN F009516).
© 2026 crossbeam financial services
Have a complaint?
Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).
Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.
Harpfi is a financial technology company, not a bank. GBP banking and account services offered on the Harpfi platform are provided by Tranzypay Limited ( an FCA licensed institution with Firm No. 578588); AED and USD banking and account services are provided by Lorum Finance (DIFC) Ltd (authorised by the DFSA with FRN F009516).
© 2026 crossbeam financial services
Have a complaint?
Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).
Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.
Harpfi is a financial technology company, not a bank. GBP banking and account services offered on the Harpfi platform are provided by Tranzypay Limited ( an FCA licensed institution with Firm No. 578588); AED and USD banking and account services are provided by Lorum Finance (DIFC) Ltd (authorised by the DFSA with FRN F009516).