FAQ

FAQ

Get the facts on collecting, converting, and sending globally

Get the facts on collecting, converting, and sending globally

Get the facts on collecting, converting, and sending globally

From who we can onboard to how quickly your funds arrive, here’s everything you need to know about using HarpFi, with competitive rates, safeguarded funds, and complete transparency.

From who we can onboard to how quickly your funds arrive, here’s everything you need to know about using HarpFi, with competitive rates, safeguarded funds, and complete transparency.

Getting Started

Who can open a HarpFi account?

What currencies can I open accounts in?

Do you support businesses that don’t require a licence?

Using Your Account

How quickly can I receive funds?

Can I hold multiple currencies at once?

Conversions & Rates

How do you calculate FX rates?

Can I choose when to convert?

Security & Compliance

Is my money safe?

Do you work with all industries?

Fees & Transparency

Are there any hidden fees?

How can I check your rates?

Got a question we haven’t covered?

Got a question we haven’t covered?

Got a question we haven’t covered?

Our team is here to help and to show you exactly how HarpFi can save you time, money, and frustration on global payments.

Our team is here to help and to show you exactly how HarpFi can save you time, money, and frustration on global payments.

© 2025 crossbeam financial services

Have a complaint?

Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).

Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.

© 2025 crossbeam financial services

Have a complaint?

Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).

Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.

© 2025 crossbeam financial services

Have a complaint?

Crossbeam Financial Services Ltd. trading as HarpFi (10338529) is regulated by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 938488).

Registered address: 66-68 Radclyffe House, Hagley Road, Birmingham, B16 8PF, United Kingdom.